Frequently Asked Questions

about TicketyBoo!

How does the subscription work?

We make PropertyCare free to download so that you can ‘try before you buy’ and therefore there are limits set for what can be entered in the free version of the app

Purchasing a subscription will allow you to use the app without restriction. You can enter as many properties and as many entries for each property as you like

A 12 month subscription can be purchased by tapping on the Subscribe button in the app

Each time you extend your subscription you will add 12 months to the end date of your existing subscription

If you let your subscription expire, renewing it will extend it for one year from the day you renew it

We need to charge a small monthly subscription to cover the ongoing costs of our servers and recoup our app development costs

Can I save my entries somewhere in case something happens to my data?

The app backs up to the Cloud. Just enter your username and password to get access to your data at any time or give those details to others if you want to share your data with them

Can photos be added to Planning section?

Yes they can. Tap on an entry and then on Edit and ‘Add image’. You can add as many photos as you like to each entry.

Can I compare goals against each other?

Yes you can. Tap on ’Tracking’ and then on ‘Compare’. You can select any two goals to graph against each other and select from six different bases to graph the data.

Can I use my Apple Watch to run Track & Plan?

Yes and no. Track & Plan needs to be downloaded to your iPhone where you get all the functionality of the app. However, you can get a notification to rate your goal achievement at a set time each day on your Apple Watch and you can make your assessments straight on the watch.

Can I change existing or add new goals once I’ve set up the app?

Yes you can. Just tap on the Settings button. You can toggle existing goals On/Off, delete existing goals, amend them and add new goals up to a limit of six in total.

I have the previous version of ShipShape, ShipShape for iPad. Will it still work?

As of 11 November 2017, ShipShape for iPad was withdrawn from the App Store and was replaced by the new version of ShipShape. The previous version only worked on Apple iPad. New ShipShape works on smartphones and tablets (all Apple devices with iOS 10 and up and on most common Android devices).

Users of ShipShape for iPad can continue to use that app but it is no longer supported as from 11 November 2017. The effect of this is that, as and when Apple changes its iOS to a version that no longer allows ShipShape for iPad to function, the app will cease to operate. We cannot predict when this will occur as it is not within our control.

The data in ShipShape for iPad cannot be imported into ShipShape as ShipShape is written in a different base. We recommend that all users of ShipShape for iPad print out their data so that it can be uploaded to ShipShape if required.

How does the subscription work?

We make ShipShape free to download so that you can ‘try before you buy’ and therefore there are limits set for what can be entered in the free version of the app

Purchasing a subscription will allow you to use the app without restriction. You can enter as many boats and as many entries for each boat as you like

A 12 month subscription can be purchased by tapping on the Subscribe button in the app

Each time you extend your subscription you will add 12 months to the end date of your existing subscription

If you let your subscription expire, renewing it will extend it for one year from the day you renew it

We need to charge a small monthly subscription to cover the ongoing costs of our servers and recoup our app development costs.

Can I save my entries somewhere in case something happens to my data?

The app backs up to the Cloud. Just enter your username and password to get access to your data at any time or give those details to others if you want to share your data with them.

Why can I only add four photos in each section of the app?

Adding more photos to each section would slow down the performance of the app. Using a proprietary photos app is a more efficient way to store and manage large volumes of photos.

In What’s aboard, can I create my own Locations and Lists?

Yes you can. When adding an item to What’s aboard, enter whichever Location you like and the app will remember them for you to select in the future. The same applies to Lists.

I have more than one boat. Can I add more in the app?

You can add as many boats as you like in the app.

How does the subscription work?

We make PropertyCare free to download so that you can ‘try before you buy’ and therefore there are limits set for what can be entered in the free version of the app

Purchasing a subscription will allow you to use the app without restriction. You can enter as many properties and as many entries for each property as you like

A 12 month subscription can be purchased by tapping on the Subscribe button in the app

Each time you extend your subscription you will add 12 months to the end date of your existing subscription

If you let your subscription expire, renewing it will extend it for one year from the day you renew it

We need to charge a small monthly subscription to cover the ongoing costs of our servers and recoup our app development costs.

Can I save my entries somewhere in case something happens to my data?

The app backs up to the Cloud. Just enter your username and password to get access to your data at any time or give those details to others if you want to share your data with them.

Why can I only add four photos in each section of the app?

Adding more photos to each section would slow down the performance of the app. Using a proprietary photos app is a more efficient way to store and manage large volumes of photos.

In Contents, can I create my own Locations and Lists?

Yes you can. When adding an item to Contents, enter whichever Location you like and the app will remember them for you to select in the future. The same applies to Lists.

I have more than one property. Can I add more in the app?

You can add as many properties as you like in the app.

How does the subscription work?

We make My Cars free to download so that you can ‘try before you buy’ and therefore there are limits set for what can be entered in the free version of the app

Purchasing a subscription will allow you to use the app without restriction. You can enter as many cars and as many entries for each car as you like

A 12 month subscription can be purchased by tapping on the Subscribe button in the app

Each time you extend your subscription you will add 12 months to the end date of your existing subscription

If you let your subscription expire, renewing it will extend it for one year from the day you renew it

We need to charge a small monthly subscription to cover the ongoing costs of our servers and recoup our app development costs

Can I save my entries somewhere in case something happens to my data?

The app backs up to the Cloud. Just enter your username and password to get access to your data at any time or give those details to others if you want to share your data with them.

Why can I only add four photos in each section of the app?

Adding more photos to each section would slow down the performance of the app. Using a proprietary photos app is a more efficient way to store and manage large volumes of photos.

In Garage, can I create my own Locations and Lists?

Yes you can. When adding an item to Garage, enter whichever Location you like and the app will remember them for you to select in the future. The same applies to Lists.

I have more than one car. Can I add more in the app?

You can add as many cars as you like in the app.

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

I want other people to know who to call in case of emergency. Can I do that?

The app makes it easy to do that. Tap on ‘More’ and then on ‘Infoshare’ to send details of your horse’s Support Team to whoever you want. It includes name, phone number, email address and website address for each person involved in the care of your pet.

Where do I record important medical data like vaccination dates?

The app has a section called ‘Life Log’ for that. Dates and details of all the important events in your horse’s life can be recorded there. There are 18 pre-programmed categories to choose from and you can filter events by date and category.

Can I share details about my horse with other people like the groom or a friend?

Yes you can. Tap on ‘More’ and then on ‘Infoshare’. You can share everything in the app with whoever you want as a PDF through Messages or Email. It’s a very popular feature.

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

I want other people to know who to call in case of emergency. Can I do that?

The app makes it easy to do that. Tap on ‘More’ and then on ‘Infoshare’ to send details of your pet’s Support Team to whoever you want. It includes name, phone number, email address and website address for each person involved in the care of your pet.

Where do I record important medical data like vaccination dates?

The app has a section called ‘Life Log’ for that. Dates and details of all the important events in your cat’s life can be recorded there. There are 18 pre-programmed categories to choose from and you can filter events by date and category.

Can I share details about my cat with other people like the cat-sitter or a friend?

Yes you can. Tap on ‘More’ and then on ‘Infoshare’. You can share everything in the app with whoever you want as a PDF through Messages or Email. It’s a very popular feature.

I have more than one car. Can I add more in the app?

You can add as many cars as you like in the app.

In Garage, can I create my own Locations and Lists?

Yes you can. In Garage, just tap on Add Location or Add List to tailor the app to your needs and requirements.

Why can I only add two photos in each section of the app?

You can add two photos for each entry in the Activities, Garage, Costs and Maintenance sections for reference. Typically these will be a reminder of having fun in Activities, what something looks like in Garage and photos of invoices or receipts in Costs and Maintenance. Adding more photos to each section would slow down the performance of the app and we took the view that the Apple Photos app on the iPad is a more efficient place to store and manage larger volumes of photos

Can I save my entries somewhere in case something happens to my iPad?

The app backs up to Dropbox. Tap on the Dropbox icon. If you already have Dropbox the App will automatically sync with your account. If not, the App will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy

How many properties can I manage on PropertyCare Pro?

PropertyCare Pro can support up to 100 properties. The app comes with one property and you can purchase additional properties in packs of 1, 5 or 10 at $29.99, $129.99 and $239.99 respectively – in whatever your local currency is of course. (If you are managing a number of similar properties, there is a ‘clone’ feature to save re-entering the same data for each property).

Is PropertyCare Pro only for iPad?

PropertyCare Pro only works on iPad. There is no PC/desktop version. PropertyCare Pro is not a website product. Our customers wanted an app that could be used where there was no wi-fi connection.

Is the data entered in PropertyCare Pro backed up somewhere?

The app backs up to Dropbox. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

Does the app share with other people?

PropertyCare Pro was designed for, and is principally used by, people managing one or more properties where one person keeps control of all the information on a single iPad and then shares reports from that iPad with other users – which you can do straight from the app.

How many boats can I manage on ShipShape Pro?

ShipShape Pro can support up to 100 boats. The app comes with one boat and you can purchase additional boats in packs of 1, 5 or 10 at $29.99, $129.99 and $239.99 respectively – in whatever your local currency is of course. (If you are managing a fleet of similar boats, there is a ‘clone’ feature to save re-entering the same data for each boat).

Is ShipShape Pro only for iPad?

ShipShape Pro only works on iPad. There is no PC/desktop version. ShipShape Pro is not a website product. Our customers wanted an app that could be used where there was no wi-fi connection i.e. usually standing on a pontoon in the middle of a marina 🙂

Is the data entered in ShipShape Pro backed up somewhere?

The app backs up to Dropbox. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy

Does the app share with other people?

ShipShape Pro was designed for, and is principally used by, people managing fleets of boats where one person keeps control of all the information on a single iPad and then shares reports from that iPad with customers and other users – which you can do straight from the app.

Can I change existing or add new Goals once I’ve set up the app?

Yes you can. Just tap on the Settings button. You can toggle existing goals On/Off, delete existing goals, amend them and add new goals up to a limit of five in total.

Can I use my Apple Watch to run Life Log?

Yes and No. Life Log needs to be downloaded to your iPhone where you get all the functionality of the app. However, you can get a notification to rate your goal achievement at a set time each day on your Apple Watch and make your assessments straight on the watch.

Can I compare goals against each other?

Yes you can. Tap on ’Analysis’ and then on ‘Compare’. You can select any two goals to graph against each other.and select from six different bases to graph the data.

Can photos be added to Life Log section?

Yes they can. Tap on an entry and then on Edit and ‘Add image’. You can add as many photos as you like to each entry.

Can You add photos to Activities?

Yes you can. Tap on an Activity and then on Edit and ‘Add image’. You can add as many photos as you like to each activity. You can add notes about the activity too. Lot’s of people use the app as a diary/journal. If you set the Birth Date for the family member the app will show you how old the person was when the entry was made.

I can’t see Settings in the app. Where are they?

Tap on Home to get the Home screen. Swipe left on a person. Tap on the Edit button. You can then change the name, set or amend Birth Date and add or change the Home screen photo for that person

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

I want to share information from the app. Can I do that?

Yes you can in the Life Log and Activities sections. You can filter the section to just send what you want. Let’s say that a family member had a tetanus injection. Enter that and create an Event Type called ‘Medical matters’. When you filter Life Log on Medical Matters you will see the Tetanus injection entry – and of course anything else that you allocated to the event type ‘Medical Matters’. You can then tap on Report and send te filtered Report to whoever you want.

Can I make my own Activity and Event types?

The app comes with some Activity and Event types pre-loaded in the Activities and Life Log sections respectively. However, you can just enter your own activity or event types and then filter on those.

Can I change existing or add new symptoms once I’ve set up the app?

Yes you can. Just tap on the Settings button. You can toggle existing symptoms On/Off, delete existing symptoms, amend them and add new symptoms up to a limit of six in total

Can I use my Apple Watch to run Symptrack?

Yes and No. SympTrack needs to be downloaded to your iPhone where you get all the functionality of the app. However, you can get a notification to rate your symptoms at a set time each day on your Apple Watch and enter the severity ratings straight on the watch.

Can I compare symptoms against each other?

Yes you can. Tap on ’Tracking’ and then on ‘Compare’. You can select any two symptoms to graph against each other.and select from six different bases to graph the data.

I like the Activities log but can I add photos?

Yes you can. Tap on an activity and then on Edit and ‘Add image’. You can add as many photos as you like to each activity.

Can I share details about my dog with other people like the dog-walker or a friend?

Yes you can. Tap on ‘More’ and then on ‘Infoshare’. You can share everything in the app with whoever you want as a PDF through Messages or Email. It’s a very popular feature.

Where do I record important medical data like vaccination dates?

The app has a section called ‘Life Log’ for that. Dates and details of all the important events in your dog’s life can be recorded there. There are 18 pre-programmed categories to choose from and you can filter events by date and category.

I want other people to know who to call in case of emergency. Can I do that?

The app makes it easy to do that. Tap on ‘More’ and then on ‘Infoshare’ to send details of your pet’s Support Team to whoever you want. It includes name, phone number, email address and website address for each person involved in the care of your pet.

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

I have more than one freezer. Can I add more?

What’s in My Freezer comes with two freezers already included. You can add as many more freezers as you want by making an in-app purchase.

How do I re-enter the same item without starting from scratch?

What’s in My Freezer makes it easy to duplicate an item. Just tap on the item and then on Duplicate and amend the details.

Can I save my entries somewhere in case I lose my phone?

What’s in My Freezer backs up to Dropbox. Tap on the Info button. Tap on the Dropbox icon. If you already have Dropbox the App will automatically sync with your account. If not, the App will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

Can I share my ‘Buy’ list with other people?

Tap on the Filter icon. Toggle off the ‘Frozen’ and ‘Make’ buttons. Tap on the email icon and ‘Create email’ button.

I have more than one car. Can I add more in the app?

You can add as many cars as you like in the app.

In Garage, can I create my own Locations and Lists?

Yes you can. In Garage, just tap on Add Location or Add List to tailor the app to your needs and requirements.

Why can I only add two photos in each section of the app?

You can add two photos for each entry in the Activities, Garage, Costs and Maintenance sections for reference. Typically these will be a reminder of having fun in Activities, what something looks like in Garage and photos of invoices or receipts in Costs and Maintenance. Adding more photos to each section would slow down the performance of the app and we took the view that the Apple Photos app on the iPad is a more efficient place to store and manage larger volumes of photos

Can I save my entries somewhere in case something happens to my iPad?

The app backs up to Dropbox. Tap on the Dropbox icon. If you already have Dropbox the App will automatically sync with your account. If not, the App will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy

Can I save my entries somewhere in case something happens to my data?

The app backs up to the Cloud. Just enter your username and password to get access to your data at any time or give those details to others if you want to share your data with them

Can You add photos to Activities?

Yes you can. Tap on an Activity and then on Edit and ‘Add image’. You can add as many photos as you like to each activity. You can add notes about the activity too. Lot’s of people use the app as a diary/journal. If you set the Birth Date for the family member the app will show you how old the person was when the entry was made.

I can’t see Settings in the app. Where are they?

Tap on Home to get the Home screen. Swipe left on a person. Tap on the Edit button. You can then change the name, set or amend Birth Date and add or change the Home screen photo for that person

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

I want to share information from the app. Can I do that?

Yes you can in the Life Log and Activities sections. You can filter the section to just send what you want. Let’s say that a family member had a tetanus injection. Enter that and create an Event Type called ‘Medical matters’. When you filter Life Log on Medical Matters you will see the Tetanus injection entry – and of course anything else that you allocated to the event type ‘Medical Matters’. You can then tap on Report and send te filtered Report to whoever you want.

Can I make my own Activity and Event types?

The app comes with some Activity and Event types pre-loaded in the Activities and Life Log sections respectively. However, you can just enter your own activity or event types and then filter on those.

Can I change existing or add new Goals once I’ve set up the app?

Yes you can. Just tap on the Settings button. You can toggle existing goals On/Off, delete existing goals, amend them and add new goals up to a limit of five in total.

Can I use my Apple Watch to run Life Log?

Yes and No. Life Log needs to be downloaded to your iPhone where you get all the functionality of the app. However, you can get a notification to rate your goal achievement at a set time each day on your Apple Watch and make your assessments straight on the watch.

Can I compare goals against each other?

Yes you can. Tap on ’Analysis’ and then on ‘Compare’. You can select any two goals to graph against each other.and select from six different bases to graph the data.

Can photos be added to Life Log section?

Yes they can. Tap on an entry and then on Edit and ‘Add image’. You can add as many photos as you like to each entry.

How does the subscription work?

We make My Cars free to download so that you can ‘try before you buy’ and therefore there are limits set for what can be entered in the free version of the app

Purchasing a subscription will allow you to use the app without restriction. You can enter as many cars and as many entries for each car as you like

A 12 month subscription can be purchased by tapping on the Subscribe button in the app

Each time you extend your subscription you will add 12 months to the end date of your existing subscription

If you let your subscription expire, renewing it will extend it for one year from the day you renew it

We need to charge a small monthly subscription to cover the ongoing costs of our servers and recoup our app development costs

Can I save my entries somewhere in case something happens to my data?

The app backs up to the Cloud. Just enter your username and password to get access to your data at any time or give those details to others if you want to share your data with them.

Why can I only add four photos in each section of the app?

Adding more photos to each section would slow down the performance of the app. Using a proprietary photos app is a more efficient way to store and manage large volumes of photos.

In Garage, can I create my own Locations and Lists?

Yes you can. When adding an item to Garage, enter whichever Location you like and the app will remember them for you to select in the future. The same applies to Lists.

I have more than one car. Can I add more in the app?

You can add as many cars as you like in the app.

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

I want other people to know who to call in case of emergency. Can I do that?

The app makes it easy to do that. Tap on ‘More’ and then on ‘Infoshare’ to send details of your pet’s Support Team to whoever you want. It includes name, phone number, email address and website address for each person involved in the care of your pet.

Where do I record important medical data like vaccination dates?

The app has a section called ‘Life Log’ for that. Dates and details of all the important events in your cat’s life can be recorded there. There are 18 pre-programmed categories to choose from and you can filter events by date and category.

Can I share details about my cat with other people like the cat-sitter or a friend?

Yes you can. Tap on ‘More’ and then on ‘Infoshare’. You can share everything in the app with whoever you want as a PDF through Messages or Email. It’s a very popular feature.

Can I share details about my dog with other people like the dog-walker or a friend?

Yes you can. Tap on ‘More’ and then on ‘Infoshare’. You can share everything in the app with whoever you want as a PDF through Messages or Email. It’s a very popular feature.

Where do I record important medical data like vaccination dates?

The app has a section called ‘Life Log’ for that. Dates and details of all the important events in your dog’s life can be recorded there. There are 18 pre-programmed categories to choose from and you can filter events by date and category.

I want other people to know who to call in case of emergency. Can I do that?

The app makes it easy to do that. Tap on ‘More’ and then on ‘Infoshare’ to send details of your pet’s Support Team to whoever you want. It includes name, phone number, email address and website address for each person involved in the care of your pet.

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

Can I save my entries somewhere in case I lose my phone?

The app backs up to Dropbox. Tap on the ‘More’ button. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

I want other people to know who to call in case of emergency. Can I do that?

The app makes it easy to do that. Tap on ‘More’ and then on ‘Infoshare’ to send details of your horse’s Support Team to whoever you want. It includes name, phone number, email address and website address for each person involved in the care of your pet.

Where do I record important medical data like vaccination dates?

The app has a section called ‘Life Log’ for that. Dates and details of all the important events in your horse’s life can be recorded there. There are 18 pre-programmed categories to choose from and you can filter events by date and category.

Can I share details about my horse with other people like the groom or a friend?

Yes you can. Tap on ‘More’ and then on ‘Infoshare’. You can share everything in the app with whoever you want as a PDF through Messages or Email. It’s a very popular feature.

How does the subscription work?

We make PropertyCare free to download so that you can ‘try before you buy’ and therefore there are limits set for what can be entered in the free version of the app

Purchasing a subscription will allow you to use the app without restriction. You can enter as many properties and as many entries for each property as you like

A 12 month subscription can be purchased by tapping on the Subscribe button in the app

Each time you extend your subscription you will add 12 months to the end date of your existing subscription

If you let your subscription expire, renewing it will extend it for one year from the day you renew it

We need to charge a small monthly subscription to cover the ongoing costs of our servers and recoup our app development costs

In Contents, can I create my own Locations and Lists?

Yes you can. When adding an item to Contents, enter whichever Location you like and the app will remember them for you to select in the future. The same applies to Lists.

I have more than one property. Can I add more in the app?

You can add as many properties as you like in the app.

Why can I only add four photos in each section of the app?

Adding more photos to each section would slow down the performance of the app. Using a proprietary photos app is a more efficient way to store and manage large volumes of photos.

How many properties can I manage on PropertyCare Pro?

PropertyCare Pro can support up to 100 properties. The app comes with one property and you can purchase additional properties in packs of 1, 5 or 10 at $29.99, $129.99 and $239.99 respectively – in whatever your local currency is of course. (If you are managing a number of similar properties, there is a ‘clone’ feature to save re-entering the same data for each property).

Is PropertyCare Pro only for iPad?

PropertyCare Pro only works on iPad. There is no PC/desktop version. PropertyCare Pro is not a website product. Our customers wanted an app that could be used where there was no wi-fi connection.

Is the data entered in PropertyCare Pro backed up somewhere?

The app backs up to Dropbox. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

Does the app share with other people?

PropertyCare Pro was designed for, and is principally used by, people managing one or more properties where one person keeps control of all the information on a single iPad and then shares reports from that iPad with other users – which you can do straight from the app.

I have the previous version of ShipShape, ShipShape for iPad. Will it still work?

As of 11 November 2017, ShipShape for iPad was withdrawn from the App Store and was replaced by the new version of ShipShape. The previous version only worked on Apple iPad. New ShipShape works on smartphones and tablets (all Apple devices with iOS 10 and up and on most common Android devices).

Users of ShipShape for iPad can continue to use that app but it is no longer supported as from 11 November 2017. The effect of this is that, as and when Apple changes its iOS to a version that no longer allows ShipShape for iPad to function, the app will cease to operate. We cannot predict when this will occur as it is not within our control.

The data in ShipShape for iPad cannot be imported into ShipShape as ShipShape is written in a different base. We recommend that all users of ShipShape for iPad print out their data so that it can be uploaded to ShipShape if required.

How does the subscription work?

We make ShipShape free to download so that you can ‘try before you buy’ and therefore there are limits set for what can be entered in the free version of the app

Purchasing a subscription will allow you to use the app without restriction. You can enter as many boats and as many entries for each boat as you like

A 12 month subscription can be purchased by tapping on the Subscribe button in the app

Each time you extend your subscription you will add 12 months to the end date of your existing subscription

If you let your subscription expire, renewing it will extend it for one year from the day you renew it

We need to charge a small monthly subscription to cover the ongoing costs of our servers and recoup our app development costs.

Can I save my entries somewhere in case something happens to my data?

The app backs up to the Cloud. Just enter your username and password to get access to your data at any time or give those details to others if you want to share your data with them.

Why can I only add four photos in each section of the app?

Adding more photos to each section would slow down the performance of the app. Using a proprietary photos app is a more efficient way to store and manage large volumes of photos.

In What’s aboard, can I create my own Locations and Lists?

Yes you can. When adding an item to What’s aboard, enter whichever Location you like and the app will remember them for you to select in the future. The same applies to Lists.

I have more than one boat. Can I add more in the app?

You can add as many boats as you like in the app.

How many boats can I manage on ShipShape Pro?

ShipShape Pro can support up to 100 boats. The app comes with one boat and you can purchase additional boats in packs of 1, 5 or 10 at $29.99, $129.99 and $239.99 respectively – in whatever your local currency is of course. (If you are managing a fleet of similar boats, there is a ‘clone’ feature to save re-entering the same data for each boat).

Is ShipShape Pro only for iPad?

ShipShape Pro only works on iPad. There is no PC/desktop version. ShipShape Pro is not a website product. Our customers wanted an app that could be used where there was no wi-fi connection i.e. usually standing on a pontoon in the middle of a marina 🙂

Is the data entered in ShipShape Pro backed up somewhere?

The app backs up to Dropbox. Tap on the Dropbox backup icon. If you already have Dropbox the app will automatically sync with your account. If not, the app will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy

Does the app share with other people?

ShipShape Pro was designed for, and is principally used by, people managing fleets of boats where one person keeps control of all the information on a single iPad and then shares reports from that iPad with customers and other users – which you can do straight from the app.

Can I change existing or add new symptoms once I’ve set up the app?

Yes you can. Just tap on the Settings button. You can toggle existing symptoms On/Off, delete existing symptoms, amend them and add new symptoms up to a limit of six in total

Can I use my Apple Watch to run Symptrack?

Yes and No. SympTrack needs to be downloaded to your iPhone where you get all the functionality of the app. However, you can get a notification to rate your symptoms at a set time each day on your Apple Watch and enter the severity ratings straight on the watch.

Can I compare symptoms against each other?

Yes you can. Tap on ’Tracking’ and then on ‘Compare’. You can select any two symptoms to graph against each other.and select from six different bases to graph the data.

I like the Activities log but can I add photos?

Yes you can. Tap on an activity and then on Edit and ‘Add image’. You can add as many photos as you like to each activity.

Can photos be added to Planning section?

Yes they can. Tap on an entry and then on Edit and ‘Add image’. You can add as many photos as you like to each entry.

Can I compare goals against each other?

Yes you can. Tap on ’Tracking’ and then on ‘Compare’. You can select any two goals to graph against each other and select from six different bases to graph the data.

Can I use my Apple Watch to run Track & Plan?

Yes and no. Track & Plan needs to be downloaded to your iPhone where you get all the functionality of the app. However, you can get a notification to rate your goal achievement at a set time each day on your Apple Watch and you can make your assessments straight on the watch.

Can I change existing or add new goals once I’ve set up the app?

Yes you can. Just tap on the Settings button. You can toggle existing goals On/Off, delete existing goals, amend them and add new goals up to a limit of six in total.

I have more than one freezer. Can I add more?

What’s in My Freezer comes with two freezers already included. You can add as many more freezers as you want by making an in-app purchase.

How do I re-enter the same item without starting from scratch?

What’s in My Freezer makes it easy to duplicate an item. Just tap on the item and then on Duplicate and amend the details.

Can I save my entries somewhere in case I lose my phone?

What’s in My Freezer backs up to Dropbox. Tap on the Info button. Tap on the Dropbox icon. If you already have Dropbox the App will automatically sync with your account. If not, the App will automatically take you to the Dropbox sign-up page where you can open an account. It’s free and it’s easy.

Can I share my ‘Buy’ list with other people?

Tap on the Filter icon. Toggle off the ‘Frozen’ and ‘Make’ buttons. Tap on the email icon and ‘Create email’ button.